IT Infrastructure Support
Our systems architectural, analytical, operational, and transformational services make effective use of industry leading-edge practices, standards, technologies and innovations to enable and optimize the full lifecycle of the enterprise IT environment.
Through our robust framework of best practices, we bring together a variety of industry standards, including ITIL (Information Technology Infrastructure Library) and CMMI (Capability Maturity Model Integration).
In addition to encompassing the full extent of today’s enterprise IT environment, RSG’s solutions and services are modular and configurable, vendor and technology neutral, and implemented by fully certified and experienced personnel. We provide rapid, cost-effective, and low-risk implementation of next-generation capabilities with ease, agility, and assured security.
RSG professionals have the full range of technical skills required by any organization. We manage all the functions required of today’s system engineer or database administrator, including installing, supporting, and maintaining servers or other computer systems; planning for and responding to service outages and other problems; scripting and programming; project management; supervision and training of computer operators; and consulting for computer problems beyond the knowledge of technical support staff.